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Creating a Successful Remote-First Policy: Best Practices

Remote work has become increasingly popular in recent years, with many employees and employers realizing the benefits of a flexible work arrangement. Remote work involves working from home, a coffee shop or any other location, that is outside of the traditional office. With remote work, employers can attract a broader pool of talents, save on office space and provide employees with a better work-life balance. However, remote work can also present its own unique challenges.

A remote-first policy refers to a work arrangement whereby remote work is the default option for all employees. Creating a remote-first policy can be challenging, and you must have the right approach and strategies to make it successful. In this article, we will explore the best practices for creating a successful remote-first policy.

Benefits of a Remote-First Policy

A remote-first policy offers a wide range of benefits for both employees and employers. Here are some of the benefits:

Flexibility: Remote work allows employees to work in the location of their choice, and this provides them with flexibility. Employees can work from home or any place that they prefer, which provides them with a better work-life balance.

Cost savings: Remote work allows employers to save on office space, utilities, and other expenses associated with maintaining a traditional office. This can have a positive impact on the company’s bottom line.

Wider pool of talent: With a remote-first policy, employers can hire employees from anywhere in the world. This provides them with access to a broader pool of talent that they may not have access to if they were only hiring local employees.

Increased productivity: Remote work allows employees to work without the distractions found in the traditional office environment. This can lead to increased productivity and better work quality.

Better employee satisfaction: Studies have shown that employees who work remotely have higher job satisfaction rates. Remote work provides greater flexibility, which leads to a better work-life balance and higher job satisfaction.

Challenges of a Remote-First Policy

While remote work offers numerous benefits, it also presents some unique challenges. Here are some of the challenges that employers may face when implementing a remote-first policy:

Communication: Communication can be a challenge for remote teams. Remote workers may not have the same opportunities for face-to-face communication that they would have if they were in the office. This can lead to miscommunication and misunderstandings.

Collaboration: Collaboration can be difficult when working remotely. Without the opportunity for face-to-face collaboration, remote workers may struggle to work together effectively.

Productivity: While remote work can increase productivity, it can also become a challenge when employees are not properly motivated. Without clear expectations or goals, remote workers may become less productive.

Culture: Maintaining a company culture can be challenging when employees are working remotely. Without the opportunity for face-to-face interaction, remote workers may feel less connected to the company culture.

Best Practices for Creating a Successful Remote-First Policy

Here are some best practices that employers can use to create a successful remote-first policy:

Use the Right Technology

One of the most critical components of a successful remote-first policy is ensuring that employees have access to the right technology. Remote workers require the right tools to perform their job effectively. When employees have the right hardware and software, they are more likely to be productive and collaborate effectively with other team members.

The technology required for remote work includes a laptop, a dependable internet connection, and access to productivity tools such as project management software and video conferencing tools. Employers must ensure that employees have access to secure networks to keep company data safe.

In addition to providing the right technology, it is also essential to ensure that employees are trained on how to use it. Employers should provide training on software and tools that employees will use to perform their job duties. This will help employees feel confident and comfortable using the tools to complete their work.

Provide Adequate Training

Remote work requires a different set of skills from in-office work. Remote workers need to be self-motivated, independent, and able to manage their time effectively. Employers need to provide adequate training to their remote workers to help them succeed in a remote environment.

Training should cover areas such as communication, time management, and remote work best practices. Employers should also provide ongoing training to ensure that remote workers continue to develop the skills required to succeed. This will help remote workers to stay up to date on the latest technology and processes.

Emphasize Communication

Communication is a critical component of remote work. Communication tools such as video conferencing and instant messaging are essential for remote teams to collaborate effectively. Employers must establish communication protocols and ensure that employees have access to the necessary tools to communicate effectively.

Remote workers should have access to instant messaging tools such as Slack or Microsoft Teams to communicate with team members. Employers should also schedule regular video conference meetings to help team members stay connected and communicate effectively. To promote effective communication, employers should establish guidelines for when employees are expected to respond to messages and emails.

Establish Clear Expectations

Establishing clear expectations is critical for a successful remote-first policy. Employers must set expectations around work hours, communication, and productivity. Employers must also establish a clear policy for dealing with missed deadlines or poor work quality.

Employers must provide clear guidelines on when employees are expected to be online and available for work. Remote workers should also be provided with guidelines for submitting work and communicating with team members. By establishing clear expectations, employers can ensure that remote workers remain productive and focused.

Employers should also set clear expectations regarding work performance. This includes setting goals and objectives for remote workers and providing the necessary feedback and support for them to achieve their goals. Setting clear expectations will help remote workers to understand their role within the organization and what is expected of them, leading to increased productivity and job satisfaction.

Encourage a Healthy Work-Life Balance

Remote work can blur the lines between work and personal life. Encouraging a healthy work-life balance is critical for the success of a remote-first policy. Employees need to take breaks and disconnect from work to avoid burnout.

Employers should encourage remote workers to take regular breaks and avoid working outside of their designated work hours. Employers can also promote work-life balance by offering employee wellness programs that promote mental and physical health.

Employers may also consider implementing a flexible work schedule, where remote workers can set their own work hours within specific guidelines. This will allow remote workers to schedule work around personal commitments, which can lead to increased job satisfaction, work-life balance, and productivity.

Foster Company Culture

Fostering company culture is essential for the success of any company, and it is especially important for a remote-first policy. Remote workers need to feel connected to the company culture to remain engaged and motivated.

Employers can foster company culture for remote workers by using communication tools that facilitate engagement and collaboration. For example, employers can use instant messaging tools to send company updates or celebrate employee achievements. Employers can also schedule regular virtual team-building activities to help remote workers feel connected to their team members and the company culture.

Employers should also ensure that remote workers feel included in company activities and events. Employers can send out company newsletters that include information about company news and events, or create online spaces for remote workers to socialize and engage with other company employees.

Evaluate Performance Regularly

Evaluating performance regularly is essential for ensuring that remote workers remain productive and on track. Employers must set goals and expectations for remote workers and evaluate their performance regularly.

Employers can use metrics such as project completion rate, task completion rate, and attendance rate to evaluate performance. Employers can also use performance management tools to measure employee performance and provide regular feedback.

Regular evaluations will allow employers to identify areas where remote workers may need additional support or training. This will help remote workers to continue to develop their skills and remain productive and engaged with their work.


In conclusion, remote work is becoming increasingly popular, and creating a remote-first policy can be an effective way to attract and retain top talent. However, creating a successful remote-first policy requires careful consideration and planning. By providing remote workers with the right technology, adequate training, clear expectations, and a healthy work-life balance, employers can ensure that they are creating an environment that promotes productivity, collaboration, and success. Fostering a positive company culture and evaluating employee performance regularly can also help employers ensure that remote workers remain engaged and motivated.

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