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Establishing the Right Rules for Remote Work: Key Strategies for Leaders

As the world continues to move towards remote work arrangements, businesses are discovering the immense benefits of adapting to the changing work landscape. Remote work policies offer many advantages such as access to a larger pool of talent, reduced overheads costs, and an increase in productivity by offering flexible hours and schedules. However, remote work demands a new set of communication strategies and management skills that will enable leaders to wield more significant influence and flexibility to support their teams.

But, establishing the right rules and guidelines for successful remote work is a significant challenge. Not only do leaders need to support their teams with the necessary resources and technical infrastructure, but they also need to overcome the communication barriers inherent in remote working.

If you’re a leader or manager, it’s your responsibility to establish the right rules and guidelines that will foster collaboration, productivity, and work-life balance. In this article, we’ll examine the key strategies you can utilize to ensure remote work is a success.

Establish Clear Goals and Expectations

One of the most critical factors that determine remote work success is goal clarity. Clear goals and expectations are essential for making remote work as effective as possible. When everyone has a clear understanding of their roles, responsibilities, and objectives, they can work towards achieving the same goals.

As a leader, you need to communicate your expectations effectively, establish key performance indicators, and set realistic deadlines. This can be done through regular check-ins, daily stand-up meetings, team huddles, or by leveraging project management tools. You can also encourage an open-door policy so that employees can approach you with questions, concerns, or ideas.

Establishing a goal-oriented culture enables your remote workforce to stay focused and engaged, which ultimately leads to higher productivity.

Provide the Right Tools and Resources

Remote teams rely on different tools and resources to collaborate and complete tasks. As such, it’s essential to provide your remote workers with the appropriate resources and tools they need to get their work done.

This includes access to reliable internet connectivity, laptops, mobile phones, and software applications like project management and communication tools. Providing such resources will ensure that your remote team is well-equipped to handle their work and meet their deliverables.

However, it’s crucial to note that providing employees with tools is not the end of the road. Leaders must be mindful of employees’ mental health and wellness, and as such, be in tune with what employees need to achieve their best work every day.

Establish a Clear Communication Plan

One of the biggest challenges of remote work is communication breakdown. When employees do not have face-to-face interaction, it’s easy for communication to falter or become unclear, which can lead to misunderstandings, missed deadlines, and wasted resources.

As a leader, it’s your responsibility to establish clear communication channels and encourage an open exchange of ideas. This can be done by setting up regular meetings, communicating via instant messaging or video conferencing tools, or creating communication protocols.

It’s important to establish guidelines around communication hours and ensure that employees have access to the right channels to communicate with their team members to avoid being inundated with communication at all hours of the day.

Foster a Positive Team Culture

Remote work can be isolating, and this may lead to feelings of exclusion or disengagement from the team. Hence, it’s crucial to create a positive team culture that fosters engagement, trust, and collaboration.

You can achieve this by setting team-building goals, promoting teamwork, and encouraging team members to support each other. Creating a positive team culture also means recognizing employee achievements, and demonstrating empathy and support during challenging times.

Leaders must make the effort to get to know their remote team members, engage in informal communication, and create a sense of community and belonging.

Set Boundaries around Work Hours

One of the pitfalls of remote work is the lack of boundaries around work hours. Employees who work remotely may feel obligated to work beyond scheduled hours, leading to burnout or negative work-life balance.

As a leader, it’s important to encourage your remote team members to set boundaries around work hours and respect those boundaries. Doing so will help ensure that employees remain productive and motivated.

For instance, setting clear communication hours and guidelines around communication hours can help employees to know when they should be available or not. Leaders must be mindful of employees’ workload and ensure that they are not experiencing burnout and that work hours are reasonable in line with the team’s objectives.

Establish a Clear Onboarding Process

Onboarding remote hires can be a challenge, especially when it comes to ensuring that they understand the company’s culture, values, and policies. Therefore, it’s essential to establish a clear onboarding process that aligns with your remote work policies.

This includes providing new hires with access to the right resources and tools, introducing them to the team, and identifying clear expectations of their roles and responsibilities. The onboarding process should also include regular check-ins to help remote hires integrate into the team and address any concerns.

By providing remote hires with the right resources to integrate into your existing team quickly, you can set them up for success and encourage them to become more productive and engaged.

Tips for Leaders to Implement Successful Remote Work Rules

Formulating and implementing successful remote work policies requires careful planning and execution. Here are some tips that leaders and managers need to bear in mind when implementing remote work rules:

Start Small and Build:

Remote work arrangements can be overwhelming for teams and leaders that are new to remote work. Therefore, start with remote work arrangements for in-office workers and gradually build your team’s remote work capacity.

Prioritize Communication:

Prioritize open communication with team members to build trust, foster collaboration, and define the remote work experience. Consistent communication can help team members align around work expectations and goals, and can also help to promote a positive remote work culture.

Emphasize Outcome-Oriented Work:

Focus on deliverables and outcomes as opposed to traditional work hours or seat time. This approach can help incentivize consistent work quality while also encouraging team members to focus on results.

Be Mindful of Burnout:

Leaders must be mindful of burnout, especially in a remote work arrangement. Encourage employees to take breaks, set boundaries around work hours, and create an open-door policy for team members who might need support.

Incentivize Team Collaboration:

Encourage remote team collaboration by setting up initiatives and platforms that encourage socializing and team-building. Examples of these initiatives include virtual happy hours, remote contests, and work-collaboration projects that encourage team members to work together.


As remote work continues to gain popularity, it’s essential that leaders and managers establish the right rules and guidelines to ensure they support their employees and create a positive remote work experience. By considering the strategies outlined in this article, you can prioritize communication, productivity, and wellbeing, resulting in a more engaged and productive remote workforce. With successful remote work policies in place, you can create an environment in which your employees can thrive, leading to long-lasting growth for your organization.

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