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How Can Managers Support Employees Working From Home

The COVID-19 pandemic has caused a rapid shift in the traditional workplace dynamic, forcing many organizations to implement remote work policies to maintain productivity and adhere to social distancing measures. For some employees, working from home has given them the flexibility and independence they crave, while others may struggle with isolation or distractions. As a manager, it is crucial to provide support to your team to ensure they remain engaged and productive while working remotely.

In this blog post, we will explore the various ways managers can support their employees working from home, from setting clear expectations to providing the necessary tools and resources to create a productive and healthy remote work environment. Additionally, we will highlight the importance of regular communication, recognition, and feedback to maintain morale and boost team cohesion. By implementing these strategies, managers can ensure their remote employees remain focused and motivated, leading to overall business success, even during these challenging times. So let’s dive in and explore the best practices for supporting your remote team!

Offer proactive check-ins.

One of the ways that managers can support employees who are working from home is by offering proactive check-ins. Working remotely can often make employees feel isolated and disconnected from their teams and their work. Regular check-ins allow managers to provide employees with a sense of connection and support, as well as the opportunity to discuss any challenges they may be facing. By being proactive, managers can demonstrate that they care about their employees’ well-being and are invested in their success, which can improve their motivation and productivity. Additionally, these check-ins can help managers identify any potential issues or concerns before they become larger problems. Thus, offering proactive check-ins can be an effective way for managers to support their employees and maintain a positive and productive work environment.

Provide resources and support.

Providing resources and support is crucial for managers to effectively manage their remote employees. Since employees are no longer physically in the office, they may not have access to the same resources or support that they would have had in person. Managers can provide resources such as software, hardware, and tools to ensure that their employees have everything they need to do their job effectively. It is also important for managers to provide support to their employees, especially in these challenging times. Managers should ensure that their employees have access to mental health resources and other support services. Additionally, managers should create an open and supportive culture where employees can freely communicate with their managers and colleagues about their needs and concerns. By providing resources and support, managers can help ease the transition to remote work and promote a productive and inclusive work environment.

Create structure and predictability.

One way managers can support employees working from home is by creating structure and predictability. This may include setting clear expectations for work hours, communication protocols, and deadlines. Establishing routine check-ins and team meetings can also help employees stay on track and feel connected to their colleagues. Additionally, providing resources and technology to support remote work, such as video conferencing software and project management tools, can improve productivity and collaboration. By cultivating a sense of structure and predictability, managers can help employees navigate the challenges of working from home and maintain a healthy work-life balance.

Set expectations and goals.

Managers can support employees who are working from home by setting clear expectations and goals. This is important because it helps employees understand what is expected of them and what they need to achieve in order to be successful. When setting expectations and goals, managers should focus on outcomes rather than inputs. This means that instead of focusing on the number of hours worked, managers should focus on the quality and quantity of work produced. It is important to involve employees in the goal-setting process to ensure they are aligned with the company’s objectives and have a sense of ownership over their work. By setting expectations and goals, managers can help keep employees motivated and engaged, which in turn can improve productivity and overall job satisfaction.

Create a sense of community.

As work from home becomes the new normal, managers need to ensure that their employees feel connected and supported despite their physical distance. One effective way to achieve this is by creating a sense of community within the team. Employees should feel like they are part of a larger group and that their work contributes to a bigger picture. Managers can facilitate this by organizing virtual team-building activities, regular check-ins, and open communication channels. Encouraging peer recognition and celebrating successes together also help to build a supportive and positive work environment. By creating a sense of community, employees can feel connected, engaged and productive, resulting in a more cohesive and collaborative team irrespective of their physical locations.

Prioritize clear communication.

Clear communication is key to any successful remote work environment. Managers must ensure that all communication channels are open, whether it’s via email, phone, video conferencing or instant messaging. Encourage employees to reach out if they have questions or concerns, and regularly check in with them to ensure they feel supported and heard. It’s also essential to establish clear expectations around availability and communication response time. Setting these expectations early on can help teams remain productive and focused on the task at hand. And don’t forget to lead by example – make sure you’re communicating regularly with your team and ensuring that everyone is on the same page.

Make sure employees have the necessary equipment and supplies.

To ensure optimal productivity and job satisfaction among employees working from home, managers must guarantee that their staff have access to necessary equipment and supplies. This includes but is not limited to a reliable computer or laptop, internet connection, printer, and basic office supplies such as pens and paper. Providing employees with high-quality equipment and supplies facilitates seamless communication and task completion.

Managers can also consider offering technical support to employees in case of issues with their equipment or connection, ensuring that employees’ work from home process runs smoothly uninterrupted. It is also essential to ensure that the equipment meets and adheres to set organizational standards and policies. By providing necessary tools and resources, managers can maintain the morale, engagement, and productivity of their remote employees.

Allow for flexible work schedules.

Remote work can be challenging for both employees and managers alike. To ensure that remote employees are engaged and productive, it is important to create a supportive work environment. One effective way managers can support their employees working from home is by allowing for flexible work schedules. Offering flexible work schedules provides remote employees with a sense of autonomy and empowers them to manage their time according to their personal preferences. This can help remote workers to achieve a better work-life balance and avoid burnout. By allowing employees to work when they are most productive and accommodating their personal obligations, managers can foster a more motivated and dedicated team of remote workers. As a result, flexible work schedules can have a positive impact on remote employee retention rates and overall job satisfaction.

Provide training and development opportunities.

As remote work becomes increasingly common, it’s important for managers to find ways to support their employees who are working from home. One effective strategy is to provide training and development opportunities. These opportunities can help employees acquire new skills or deepen their knowledge in specific areas, fostering a sense of growth and personal development. Providing training can also boost productivity as employees become more skilled and confident. There are a variety of ways to offer training and development opportunities, including online courses, webinars, and workshops. Alternatively, managers can encourage their employees to participate in industry events and conferences, allowing them to learn from experts and network with peers. Overall, investing in employee training and development is a win-win proposition for both managers and employees.

Encourage breaks and self-care.

In order to ensure that employees working from home maintain their productivity levels, it is important for managers to encourage breaks and self-care. Working from home can often lead to longer and more irregular working hours, making it important to encourage employees to take regular breaks and prioritize self-care activities to prevent burnout. Managers can promote this by encouraging employees to take regular breaks from screen time, such as for stretching, meditation, or simply stepping away from their workstations. It is also important to provide resources for self-care, such as access to mental health resources or promoting wellness activities like virtual yoga or fitness classes. By prioritizing breaks and self-care, managers can ensure that their employees remain productive, focused, and healthy while working from home.


In conclusion, managers play a critical role in supporting employees as they navigate the challenges of working from home. By providing clear communication, emphasizing flexibility, and facilitating opportunities for socialization and collaboration, managers can help employees maintain their well-being, stay connected with colleagues, and remain productive regardless of their physical location. As remote work continues to be a prominent feature of the modern workplace, it is essential that leaders prioritize their efforts to create a supportive and inclusive environment for all employees, regardless of where they are working.

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