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Staying Connected: Strategies for Managers to Support Remote Employees

With the advancement of technology, remote work has become more and more popular. Many organizations now offer remote work options to their employees. While remote work offers many benefits, it also presents unique challenges. One of the biggest challenges is how to keep remote workers engaged, motivated, and connected to the team. In this blog, we will discuss strategies for managers to support and connect with remote employees.

Set Clear Expectations

Setting clear expectations is crucial for remote employees. Without clear expectations, remote workers may struggle to manage their time and prioritize tasks. It is the manager’s responsibility to set clear expectations about what work needs to be done, how it should be done, and when it is due. Managers should communicate deadlines and milestones clearly, and ensure that remote employees understand their roles and responsibilities.

In addition, managers should provide regular feedback to remote workers about their performance. Feedback should be constructive, specific, and actionable. This will help remote employees improve their performance and feel more confident about their work.

Provide the Right Tools and Resources

Another challenge for remote employees is access to the right tools and resources. Managers should ensure that remote workers have access to the technology and tools they need to perform their work efficiently. This includes communication tools like Zoom, Skype, or Webex, as well as project management software, like Asana or Trello, that allow teams to collaborate and stay organized.

Managers should also ensure that remote workers have access to important information, such as company policies and procedures, and that they are up-to-date on any changes. This will help remote workers stay informed and perform their work effectively.

Encourage Regular Communication

Remote workers can sometimes feel isolated, especially if they are working in a different time zone. It is important for managers to encourage regular communication. This can include daily check-ins, weekly team meetings, and one-on-one meetings with each team member. Regular communication helps remote employees feel connected to the team and stay informed about the organization’s goals and objectives.

It is important for managers to be available and responsive to remote workers. Managers should regularly check in with remote workers to make sure they are not encountering any issues or challenges. This will help remote workers feel supported and part of the team.

Establish Trust

Remote workers need to feel trusted by their managers. Without trust, remote workers may feel like they are being micromanaged or that their efforts are not appreciated. Managers should establish trust by giving remote workers independence to complete their work without constant supervision. This will help remote employees feel empowered and motivated to perform their best.

However, managers should also ensure that remote workers are accountable for their work. This means setting clear expectations for quality and timelines and holding employees responsible for meeting these expectations. This will help remote workers feel like they are part of a team working together towards common goals.

Foster a Positive Work Environment

Creating a positive work environment is important, even for remote workers. Managers should create a culture of inclusivity by making sure that remote employees feel included in team events and social activities. This can include everything from virtual happy hours to team-building exercises. By fostering a positive work environment, remote employees will feel more engaged and motivated to perform their best.

In addition, managers should make sure that remote employees feel valued and appreciated for their contributions. This can include recognizing and rewarding achievements, public praise, and promotions or new opportunities. By creating a positive work environment, managers can motivate remote workers to perform at their best.

Provide Opportunities for Professional Development

Providing opportunities for professional development is important for all employees, including remote workers. Managers should identify the training and development needs of each employee and provide opportunities for growth. This can include online training courses, mentorship programs, and attending conferences or webinars. By investing in the professional development of remote employees, managers can help them gain new skills and stay motivated.

Managers should also provide opportunities for remote workers to network and interact with others in their field. This can include attending industry events or joining professional organizations. By providing opportunities for professional development, managers can help remote workers feel challenged and engaged.

Recognize and Reward Achievements

Remote employees can sometimes feel like their contributions are not recognized as much as those of their in-office colleagues. It is important for managers to recognize and reward the achievements of remote workers. This can include anything from public recognition to bonuses or promotions. By recognizing the achievements of remote workers, managers can motivate them to continue performing at their best.

In addition, managers should celebrate milestones and achievements as a team. This can include team celebrations or virtual events. By celebrating achievements as a team, remote workers will feel more connected and motivated to perform their best.

Manage Team Conflicts

Managing conflicts within a team can be challenging even when everyone works in the same office. When it comes to remote teams, managers need to be more proactive in spotting and addressing conflicts. Conflict can arise from a variety of sources, including misunderstandings, differences in work styles, and personal disputes. Managers need to recognize when conflicts arise and take steps to address them quickly.

The first step in managing team conflicts is to listen to all parties involved. Managers need to hear out both sides of the issue, and understand their perspectives. From there, managers can work with the team to develop a plan to resolve the conflict. This might involve mediation, training, or simply setting clear expectations around communication and expectation setting.

Monitor and Manage Workload

Remote workers may have difficulty managing their workload without proper support from their managers. Managers should monitor the workload of remote employees and ensure that they are not overloaded with work. This will help remote workers maintain their productivity and avoid stress and burnout.

In addition, managers should be mindful of the work-life balance of remote workers. Remote workers may struggle to separate their work lives from their personal lives, leading to burnout and dissatisfaction. Managers should encourage remote workers to take breaks and prioritize self-care to help avoid these struggles.


Managing remote workers comes with unique challenges, but by implementing these strategies, managers can support remote employees, keep them engaged and motivated, and create a positive work environment. By setting clear expectations, providing the right tools and resources, encouraging regular communication, fostering a positive work environment, providing opportunities for professional development, and recognizing and rewarding achievements, managers can create a team of motivated and engaged remote workers that drive the organization’s success. Managers should also manage conflicts within the team and monitor and manage the workload of remote workers. By applying these strategies, managers can support their remote workforce and help their organization achieve success.

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